We were visiting some family in the area and my son peed on my Father-in-law’s couch on the Fourth of July. We didn’t know if anyone would be working that day and we didn’t want to let the pee soak in and stink up the place. We called Larry and he accepted the job. He gave us a quote over the phone and was true to it at the time of billing. He got rid of the pee, the smell and cleaned all of my Father-in-law’s cushions that day and really helped us out of a jam. Thanks Fresh Look!